“This is a 3 star hotel with unmet potential. Good location, spacious rooms, nice small pool good cleaners. Central location. Negatives - terrible breakfast offering, 2 lifts mean frequent waits, maintenence issues - no WiFi on my floor, TV only fixed on my last day, shower head partially blocked, one lift went defective 3 days ago, still down. Very noisy from outside - music abd vehicle toots.”

“I am accustomed to staying in American and Canadian hotels, so I am judging this hotel from that perspective. A one line summary would be as follows: “This hotel is a great value for the money if you are looking for a very central location beside the main beach, but do not expect a lot of extra features.” Here are the pros – It is extremely centrally located. You are a 3 minute walk away from the main beach. There is a convenience store a short walk away. There are tons of restaurants, both chain restaurants, and independent restaurants. There is a casino next door if you like that sort of thing. The price was very competitive with other similar hotels. There is a swimming pool and patio area with lounge chairs. There was a free buffet breakfast and the eggs were excellent. The area appears to be extremely safe to walk at night. It is easy to get a taxi quickly. The room was very clean. The room has a refrigerator, safe, and television in the room. The wi-fi was excellent. Here are the cons – The pool is very small. The pool is often in the shade, so the water is colder than it should be for Cartagena. You cannot lounge in the pool because you will get cold. There are only 4 pool check lounge chairs. There are only two elevators and they are kind of slow. There was no coffee maker in my room. The safe was already locked so I could not use it unless I had an employee open it for me. The breakfast is lacking any meat like bacon, sausage, etc. I had to ask for toilet paper for my room from the front desk. They delivered the daily fresh towels to my room at 7 pm and I was in the middle of something with my wife, if you know what I mean. The television is terrible because you only get about 8 to 10 channels. The front desk does not speak English very well, but my wife is from Colombia, so this was not a barrier for me. Would I stay here again? Yes, I would, but only if the price was right, and I was looking for a “beach holiday” rather than a “lounge around the pool” holiday. If you are looking for features that I have listed as “pro” and can live with the “cons” then this hotel is an excellent budget choice for you.”