Mercure Sheffield Kenwood Hall & Spa

Stevie

Dec 06, 2022

5

I was pretty happy, nice big room with a fridge, coffee machine and a balcony. Internet was good room was clean and tidy. Ample parking and the staff were friendly, sorted an issue with my food quickly. There's a gym on site pretty small, but you can get a workout in it. Pool as well, although I never used it, but it seemed to be decent. Food wasn't bad good selection. All in all worth a stay, I would have no issues going back. As I say again the staff were pleasant and helpful so that's half the battle. Fiquei muito feliz, quarto grande e agradável com geladeira, cafeteira e varanda. Internet era bom quarto era limpo e arrumado. Amplo estacionamento e os funcionários foram simpáticos, resolveram um problema com a minha comida rapidamente. Há uma academia no local bem pequena, mas você pode se exercitar nela. Piscina também, embora eu nunca tenha usado, mas parecia ser decente. Comida não era má boa seleção. Apesar de tudo, vale a pena uma estadia, eu não teria problemas em voltar. Como eu digo novamente, a equipe foi agradável e prestativa, então isso é metade da batalha.

Stevie

Dec 06, 2022

5

I was pretty happy, nice big room with a fridge, coffee machine and a balcony. Internet was good room was clean and tidy. Ample parking and the staff were friendly, sorted an issue with my food quickly. There's a gym on site pretty small, but you can get a workout in it. Pool as well, although I never used it, but it seemed to be decent. Food wasn't bad good selection. All in all worth a stay, I would have no issues going back. As I say again the staff were pleasant and helpful so that's half the battle. Estaba bastante feliz, una habitación grande y bonita con nevera, cafetera y balcón. Internet era bueno, la habitación estaba limpia y ordenada. Amplio estacionamiento y el personal fue amable, solucionó un problema con mi comida rápidamente. Hay un gimnasio en el lugar bastante pequeño, pero puedes hacer ejercicio en él. La piscina también, aunque nunca la usé, pero parecía ser decente. La comida no estaba mal, buena selección. En general, vale la pena quedarse, no tendría problemas para volver. Como repito, el personal fue agradable y servicial, así que eso es la mitad de la batalla.

stevie

Dec 03, 2022

5

I was pretty happy, nice big room with a fridge, coffee machine and a balcony. Internet was good room was clean and tidy. Ample parking and the staff were friendly, sorted an issue with my food quickly. There's a gym on site pretty small, but you can get a workout in it. Pool as well, although I never used it, but it seemed to be decent. Food wasn't bad good selection. All in all worth a stay, I would have no issues going back. As I say again the staff were pleasant and helpful so that's half the battle.

iPhone Timer

Nov 29, 2022

4

I recently stayed here for one night. I’m going to list the pros and cons.Pros: - Lovely staff - Spa was great. I had the entire spa to myself and the jacuzzi had great water pressure and was relaxing. Spent about 40 minutes in there. Go in the morning (8am on Weekends) to get it to yourself. - Rooms were good enough. I had a good nights rest; I couldn’t really hear anyone from the other rooms so I wasn’t disturbed. - Shower Pressure was amazing. It was strong. - Showers had freezing cold water. I’m a bit of an oddball as I like showering with cold water, so when the water was extremely cold, that was a plus in my books. The water can be warm and hot too, don’t worry lol. - The location is also really good. It’s not too far away which means that I ordered food to the hotel. The delivery driver found the hotel easily.Cons: - On arrival, I had to wait around 5-6 minutes for a receptionist to be at the front desk. This happened again when I wanted to ask a question. You need to wait around a bit for someone to appear. Theres no bell or anything. - Steam room could be hotter. - Shower knob kept coming off. - Pillows could be firmer. - Rooms did look tired, but that’s not a big problem. Eu recentemente fiquei aqui por uma noite. Vou listar os prós e os contras.Prós: - Equipe adorável - Spa foi ótimo. Eu tinha todo o spa para mim e o jacuzzi tinha uma grande pressão de água e era relaxante. Passei cerca de 40 minutos lá. Vá de manhã (8h nos fins de semana) para obtê-lo para você. - Os quartos eram bons o suficiente. Tive uma boa noite de descanso; Eu realmente não conseguia ouvir ninguém dos outros quartos, então não fui incomodado. - A pressão do chuveiro foi incrível. Foi forte. - Os chuveiros tinham água gelada. Eu sou um pouco excêntrico porque gosto de tomar banho com água fria, então quando a água estava extremamente fria, isso era uma vantagem em meus livros. A água pode ser morna e quente também, não se preocupe lol. - A localização também é muito boa. Não é muito longe, o que significa que pedi comida para o hotel. O entregador encontrou o hotel facilmente.Contras: - Na chegada, tive que esperar cerca de 5 a 6 minutos para que uma recepcionista estivesse na recepção. Isso aconteceu novamente quando eu queria fazer uma pergunta. Você precisa esperar um pouco para que alguém apareça. Não há campainha nem nada. - A sauna a vapor poderia ser mais quente. - O botão do chuveiro ficava saindo. - Travesseiros poderiam ser mais firmes. - Os quartos pareciam cansados, mas isso não é um grande problema.

Sonja

Nov 29, 2022

5

Our visit here wasn't for a pleasurable reason but the service we received made the whole experience immeasurably more positive.This isn't the most luxurious hotel you'll see, its decor is dated and tired in places but the welcome you'll receive, the smiles and the genuine desire to provide exceptional customer service that we experienced from all staff members make this a hotel we absolutely want to come back to.The location is fantastic, the grounds stunning, rooms spacious and clean, beds comfy, the food was excellent and well priced and it's dog friendly.Thank you! Nossa visita aqui não foi por um motivo agradável, mas o serviço que recebemos tornou toda a experiência imensamente mais positiva.Este não é o hotel mais luxuoso que você verá, sua decoração é antiquada e desgastada em alguns lugares, mas as boas-vindas que você receberá, os sorrisos e o desejo genuíno de fornecer um atendimento excepcional ao cliente que experimentamos de todos os membros da equipe fazem deste um hotel que absolutamente queremos voltar.A localização é fantástica, os jardins deslumbrantes, quartos espaçosos e limpos, camas confortáveis, a comida era excelente e com bom preço e aceita cães.Obrigada!

Sonja

Nov 29, 2022

5

Our visit here wasn't for a pleasurable reason but the service we received made the whole experience immeasurably more positive.This isn't the most luxurious hotel you'll see, its decor is dated and tired in places but the welcome you'll receive, the smiles and the genuine desire to provide exceptional customer service that we experienced from all staff members make this a hotel we absolutely want to come back to.The location is fantastic, the grounds stunning, rooms spacious and clean, beds comfy, the food was excellent and well priced and it's dog friendly.Thank you! Nuestra visita aquí no fue por una razón placentera, pero el servicio que recibimos hizo que toda la experiencia fuera infinitamente más positiva.Este no es el hotel más lujoso que verá, su decoración es anticuada y desgastada en algunos lugares, pero la bienvenida que recibirá, las sonrisas y el genuino deseo de brindar un servicio al cliente excepcional que experimentamos de parte de todos los miembros del personal hacen de este un hotel al que definitivamente queremos volver.La ubicación es fantástica, los jardines impresionantes, las habitaciones espaciosas y limpias, las camas cómodas, la comida era excelente y estaba bien de precio y se admiten perros.¡Gracias!

iPhone Timer

Nov 29, 2022

4

I recently stayed here for one night. I’m going to list the pros and cons.Pros: - Lovely staff - Spa was great. I had the entire spa to myself and the jacuzzi had great water pressure and was relaxing. Spent about 40 minutes in there. Go in the morning (8am on Weekends) to get it to yourself. - Rooms were good enough. I had a good nights rest; I couldn’t really hear anyone from the other rooms so I wasn’t disturbed. - Shower Pressure was amazing. It was strong. - Showers had freezing cold water. I’m a bit of an oddball as I like showering with cold water, so when the water was extremely cold, that was a plus in my books. The water can be warm and hot too, don’t worry lol. - The location is also really good. It’s not too far away which means that I ordered food to the hotel. The delivery driver found the hotel easily.Cons: - On arrival, I had to wait around 5-6 minutes for a receptionist to be at the front desk. This happened again when I wanted to ask a question. You need to wait around a bit for someone to appear. Theres no bell or anything. - Steam room could be hotter. - Shower knob kept coming off. - Pillows could be firmer. - Rooms did look tired, but that’s not a big problem.

Sonja

Nov 26, 2022

5

Our visit here wasn't for a pleasurable reason but the service we received made the whole experience immeasurably more positive. This isn't the most luxurious hotel you'll see, its decor is dated and tired in places but the welcome you'll receive, the smiles and the genuine desire to provide exceptional customer service that we experienced from all staff members make this a hotel we absolutely want to come back to. The location is fantastic, the grounds stunning, rooms spacious and clean, beds comfy, the food was excellent and well priced and it's dog friendly. Thank you!

Yousif AlShaikh

Nov 06, 2022

3

The area around the hotel was nice, the hotel itself is good for events and wedding ceremonies. It is a typical country side style hotel, not very fancy rooms and the furniture is old. The service was not very pleasant as most staff were busy for an upcoming wedding while I was there. A área ao redor do hotel era agradável, o próprio hotel é bom para eventos e cerimônias de casamento. É um típico hotel de estilo campestre, quartos não muito sofisticados e móveis antigos. O serviço não foi muito agradável, pois a maioria dos funcionários estava ocupada para um próximo casamento enquanto eu estava lá.

Will Shepherd

Nov 06, 2022

4

I attended a day only work event here. The conference room facilities were good. It's a handy location, close enough to the city for people on public transport, but far enough out for a reasonable amount of car parking. It would have rated higher, but there was a mess up with our booking, meaning we had a smaller room than planned. Refreshment breaks were well catered for and the lunch was good. Participei de um evento de trabalho de um dia aqui. As instalações da sala de conferências eram boas. É uma localização prática, perto o suficiente da cidade para pessoas em transporte público, mas longe o suficiente para uma quantidade razoável de estacionamento. Teria uma classificação mais alta, mas houve uma confusão com a nossa reserva, o que significa que tínhamos um quarto menor do que o planejado. As pausas para refrescos foram bem servidas e o almoço foi bom.

Will Shepherd

Nov 06, 2022

4

I attended a day only work event here. The conference room facilities were good. It's a handy location, close enough to the city for people on public transport, but far enough out for a reasonable amount of car parking. It would have rated higher, but there was a mess up with our booking, meaning we had a smaller room than planned. Refreshment breaks were well catered for and the lunch was good. Asistí a un evento de trabajo de un solo día aquí. Las instalaciones de la sala de conferencias eran buenas. Es una ubicación práctica, lo suficientemente cerca de la ciudad para personas en transporte público, pero lo suficientemente lejos para una cantidad razonable de estacionamiento. Hubiera tenido una calificación más alta, pero hubo un problema con nuestra reserva, lo que significa que teníamos una habitación más pequeña de lo planeado. Los descansos para tomar un refrigerio estuvieron bien atendidos y el almuerzo fue bueno.

Yousif AlShaikh

Nov 06, 2022

3

The area around the hotel was nice, the hotel itself is good for events and wedding ceremonies. It is a typical country side style hotel, not very fancy rooms and the furniture is old. The service was not very pleasant as most staff were busy for an upcoming wedding while I was there.

Will Shepherd

Oct 19, 2022

4

I attended a day only work event here. The conference room facilities were good. It's a handy location, close enough to the city for people on public transport, but far enough out for a reasonable amount of car parking. It would have rated higher, but there was a mess up with our booking, meaning we had a smaller room than planned. Refreshment breaks were well catered for and the lunch was good.

Margaret Stephens

Oct 06, 2022

2

The room was atrocious value for money. I booked online early to attend a wedding. It looked as though I was booking direct with the hotel but it turned out it was through a third party. I paid £431 for a standard double room for two nights. A fellow wedding guest paid £150 approx for a luxury doublesuite for one night. And my booking didn’t even include breakfast, which you would expect to be covered by the vastly inflated price. The room was gloomy and dark. There was only one bedside lamp but another was provided when I pointed out the omission. What’s wrong with central ceiling lights these days? There was a desk provided but no light to see by.The staff were friendly. The wedding rooms and service were fine. But I wouldn’t recommend Kenwood Hall. O quarto era um valor atroz para o dinheiro. Reservei online cedo para participar de um casamento. Parecia que eu estava reservando direto com o hotel, mas acabou que foi por meio de terceiros. Paguei £431 por um quarto duplo standard por duas noites. Um companheiro de casamento pagou cerca de £ 150 por uma suíte dupla de luxo por uma noite. E minha reserva nem incluiu café da manhã, que você esperaria ser coberto pelo preço muito inflacionado. O quarto estava sombrio e escuro. Havia apenas uma lâmpada de cabeceira, mas outra foi fornecida quando apontei a omissão. O que há de errado com as luzes de teto centrais hoje em dia? Havia uma mesa fornecida, mas nenhuma luz para ver.Os funcionários foram simpáticos. Os quartos de casamento e serviço eram bons. Mas eu não recomendaria Kenwood Hall.

Margaret Stephens

Oct 06, 2022

2

The room was atrocious value for money. I booked online early to attend a wedding. It looked as though I was booking direct with the hotel but it turned out it was through a third party. I paid £431 for a standard double room for two nights. A fellow wedding guest paid £150 approx for a luxury doublesuite for one night. And my booking didn’t even include breakfast, which you would expect to be covered by the vastly inflated price. The room was gloomy and dark. There was only one bedside lamp but another was provided when I pointed out the omission. What’s wrong with central ceiling lights these days? There was a desk provided but no light to see by.The staff were friendly. The wedding rooms and service were fine. But I wouldn’t recommend Kenwood Hall. La habitación tenía una relación calidad-precio atroz. Reservé en línea temprano para asistir a una boda. Parecía que estaba reservando directamente con el hotel, pero resultó que fue a través de un tercero. Pagué £431 por una habitación doble estándar por dos noches. Un compañero invitado a la boda pagó aproximadamente £ 150 por una suite doble de lujo por una noche. Y mi reserva ni siquiera incluía el desayuno, que es de esperar que esté cubierto por el precio enormemente inflado. La habitación estaba lúgubre y oscura. Solo había una lámpara de noche, pero se proporcionó otra cuando señalé la omisión. ¿Qué hay de malo con las luces de techo centrales en estos días? Había un escritorio, pero no había luz para ver.El personal fue amable. Las salas de bodas y el servicio estaban bien. Pero no recomendaría Kenwood Hall.

Margaret Stephens

Sep 11, 2022

2

The room was atrocious value for money. I booked online early to attend a wedding. It looked as though I was booking direct with the hotel but it turned out it was through a third party. I paid £431 for a standard double room for two nights. A fellow wedding guest paid £150 approx for a luxury double suite for one night. And my booking didn’t even include breakfast, which you would expect to be covered by the vastly inflated price. The room was gloomy and dark. There was only one bedside lamp but another was provided when I pointed out the omission. What’s wrong with central ceiling lights these days? There was a desk provided but no light to see by. The staff were friendly. The wedding rooms and service were fine. But I wouldn’t recommend Kenwood Hall.

Miguel Moran

Sep 06, 2022

1

Nos meten en una habitación, en un tercero sin Ascensor, la caja fuerte no funciona, no hay nevera en la habitación, está el hueco, ni siquiera agua de cortesía, la habitación está fuera de la entrada, hay q dar una vuelta para buscarla,, Nadir te acompaña. Una pena este trato en un edificio tan bonito!Nos ha engañado hasta Booking🤮🤮🤮que nos dijo que había todo lo q echamosen falta! Te Pasan una encuesta y dice q te contestarán en 72 horas!!! Pena!!!

Ryan Mitchell

Jun 06, 2022

1

Had a ‘honeymoon suite’ following our wedding at a partnered venue. Arrived and booking in was taking a long time per person, partner asked if there was a toilet they could use, was told there’s no toilets in the lobby. Was taken to room, none of keycards work and we would have to go to concierge to be let into rooms each time after leaving. Asked when breakfast was and was told finishes at 11. Room was embarrassingly dated, bathroom looked like it was installed in the 80s and not fit for purpose, shower head cake stuck out of the wall from chest height. Woke the next morning and headed to breakfast for 10, breakfast had finished at 10. In all fairness complained to the concierge and her and another member of staff were trying the hardest to sort something for us but the chef even came out to argue with them in front of us. Eventually brought out some cold sausages and bacon sandwiches after kicking up a fuss in the lobby. Again the concierge was incredibly apologetic and really helpful (she was the only redeeming factor in the stay and should really be praised doing her hardest in such a shocking establishment). Also turns out there was a toilet next to the concierge so the night worker had just lied for some unknown strange reason? Went to spa area, it is so run down it’sactually sad because I imagine it was excellent at one point.My number was taken for the manager to ring me, no contact, I emailed the email on the site, no contact, tried to contact through the website, no contact. A very poor ending to our wedding, if you are offered a place here as part of a wedding package please avoid. Tivemos uma 'suíte de lua de mel' após nosso casamento em um local parceiro. Chegou e a reserva estava demorando muito por pessoa, o parceiro perguntou se havia um banheiro que eles pudessem usar, disseram que não havia banheiros no saguão. Foi levado para o quarto, nenhum dos cartões-chave funcionava e teríamos que ir ao concierge para entrar nos quartos todas as vezes após sair. Perguntado quando o café da manhã era e foi informado que termina às 11. O quarto era embaraçosamente datado, o banheiro parecia ter sido instalado nos anos 80 e não era adequado para o propósito, o bolo do chuveiro saía da parede na altura do peito. Acordei na manhã seguinte e fui tomar o café da manhã para as 10, o café da manhã havia terminado às 10. Com toda a justiça reclamou com o concierge e ela e outro membro da equipe estavam se esforçando ao máximo para resolver algo para nós, mas o chef até saiu para discutir com eles na nossa frente. Eventualmente, trouxe algumas salsichas frias e sanduíches de bacon depois de fazer uma confusão no saguão. Mais uma vez, o concierge foi incrivelmente apologético e realmente prestativo (ela foi o único fator redentor na estadia e realmente deveria ser elogiada por ter feito o possível em um estabelecimento tão chocante). Acontece que também havia um banheiro ao lado do concierge, então o trabalhador noturno acabou de mentir por algum motivo estranho e desconhecido? Fui para a área de spa, está tão degradado que é realmente triste porque imagino que tenha sido excelente em um ponto. Meu número foi levado para o gerente me ligar, sem contato, enviei o e-mail do site, sem contato, tentei contato pelo site, nenhum contato. Um final muito ruim para o nosso casamento, se você receber um lugar aqui como parte de um pacote de casamento, evite.

Ryan Mitchell

Jun 06, 2022

1

Had a ‘honeymoon suite’ following our wedding at a partnered venue. Arrived and booking in was taking a long time per person, partner asked if there was a toilet they could use, was told there’s no toilets in the lobby. Was taken to room, none of keycards work and we would have to go to concierge to be let into rooms each time after leaving. Asked when breakfast was and was told finishes at 11. Room was embarrassingly dated, bathroom looked like it was installed in the 80s and not fit for purpose, shower head cake stuck out of the wall from chest height. Woke the next morning and headed to breakfast for 10, breakfast had finished at 10. In all fairness complained to the concierge and her and another member of staff were trying the hardest to sort something for us but the chef even came out to argue with them in front of us. Eventually brought out some cold sausages and bacon sandwiches after kicking up a fuss in the lobby. Again the concierge was incredibly apologetic and really helpful (she was the only redeeming factor in the stay and should really be praised doing her hardest in such a shocking establishment). Also turns out there was a toilet next to the concierge so the night worker had just lied for some unknown strange reason? Went to spa area, it is so run down it’sactually sad because I imagine it was excellent at one point.My number was taken for the manager to ring me, no contact, I emailed the email on the site, no contact, tried to contact through the website, no contact. A very poor ending to our wedding, if you are offered a place here as part of a wedding package please avoid. Tenía una "suite de luna de miel" después de nuestra boda en un lugar asociado. Llegó y la reserva tomó mucho tiempo por persona, el compañero preguntó si había un baño que pudieran usar, le dijeron que no había baños en el vestíbulo. Fue llevado a la habitación, ninguna de las tarjetas de acceso funciona y tendríamos que ir al conserje para que nos dejaran entrar a las habitaciones cada vez que salíamos. Cuando se le preguntó cuándo era el desayuno y le dijeron que terminaba a las 11. La habitación estaba vergonzosamente anticuada, el baño parecía haber sido instalado en los años 80 y no era adecuado para su propósito, el pastel de la ducha sobresalía de la pared desde la altura del pecho. Me desperté a la mañana siguiente y me dirigí al desayuno para las 10, el desayuno había terminado a las 10. Para ser justos, se quejó con el conserje y ella y otro miembro del personal estaban haciendo todo lo posible para arreglar algo para nosotros, pero el chef incluso salió a discutir con ellos. frente a nosotros. Eventualmente trajo algunas salchichas frías y sándwiches de tocino después de armar un alboroto en el vestíbulo. Nuevamente, el conserje se disculpó increíblemente y fue realmente servicial (ella fue el único factor redentor en la estadía y realmente debería ser elogiada por hacer todo lo posible en un establecimiento tan impactante). También resultó que había un baño al lado del conserje, por lo que el trabajador nocturno acababa de mentir por alguna extraña razón desconocida. Fui al área de spa, está tan deteriorado que en realidad es triste porque me imagino que fue excelente en un punto. El gerente tomó mi número para que me llamara, sin contacto, envié el correo electrónico en el sitio, sin contacto, intenté contacto a través de la web, sin contacto. Un final muy pobre para nuestra boda, si le ofrecen un lugar aquí como parte de un paquete de bodas, evítelo.

Ryan Mitchell

Jun 06, 2022

1

Had a ‘honeymoon suite’ following our wedding at a partnered venue. Arrived and booking in was taking a long time per person, partner asked if there was a toilet they could use, was told there’s no toilets in the lobby. Was taken to room, none of keycards work and we would have to go to concierge to be let into rooms each time after leaving. Asked when breakfast was and was told finishes at 11. Room was embarrassingly dated, bathroom looked like it was installed in the 80s and not fit for purpose, shower head cake stuck out of the wall from chest height. Woke the next morning and headed to breakfast for 10, breakfast had finished at 10. In all fairness complained to the concierge and her and another member of staff were trying the hardest to sort something for us but the chef even came out to argue with them in front of us. Eventually brought out some cold sausages and bacon sandwiches after kicking up a fuss in the lobby. Again the concierge was incredibly apologetic and really helpful (she was the only redeeming factor in the stay and should really be praised doing her hardest in such a shocking establishment). Also turns out there was a toilet next to the concierge so the night worker had just lied for some unknown strange reason? Went to spa area, it is so run down it’sactually sad because I imagine it was excellent at one point.My number was taken for the manager to ring me, no contact, I emailed the email on the site, no contact, tried to contact through the website, no contact. A very poor ending to our wedding, if you are offered a place here as part of a wedding package please avoid.

Chathura Kulasinghe

May 06, 2022

5

We liked every single thing about this hotel, especially the lovely staff. I must say without a single doubt, this is the hotel with the best staff in the UK that we have ever visited.The cleanliness of the room is 10/10! The location is very convenient and relaxing. It took less than 40 minutes to drive to all the highlights of the Peak District.The food was excellent too. The breakfast and the dinner were the best in quality and taste. We have been to many spa hotels in the UK and we had at least a single thing to complain about food, cleanliness or waiting time to get the room ready etc. But we don't have a single thing to complain about this hotel!We visited as a family of four with two kids (a 4-month-old son and a 4-year-old daughter). The staff members were very kind to them and my daughter loved the staff members. She still reminds them even after we came home.We spent 2 days here and everything was consistently excellent! I would highly recommend this hotel to anyone and hope to visit this place on another day too. Nós gostamos de cada coisa sobre este hotel, especialmente a equipe encantadora. Devo dizer, sem dúvida, que este é o hotel com a melhor equipe do Reino Unido que já visitamos.A limpeza do quarto é 10/10! A localização é muito conveniente e relaxante. Demorou menos de 40 minutos para chegar a todos os destaques do Peak District.A comida estava excelente também. O café da manhã e o jantar foram os melhores em qualidade e sabor. Estivemos em muitos hotéis spa no Reino Unido e tivemos pelo menos uma coisa a reclamar sobre comida, limpeza ou tempo de espera para preparar o quarto etc. Mas não temos uma única coisa a reclamar sobre esse hotel!Visitamos como uma família de quatro pessoas com duas crianças (um filho de 4 meses e uma filha de 4 anos). Os membros da equipe foram muito gentis com eles e minha filha adorou os membros da equipe. Ela ainda os lembra, mesmo depois que voltamos para casa.Passamos 2 dias aqui e tudo foi consistentemente excelente! Eu altamente recomendaria este hotel a ninguém e espero visitar este lugar em outro dia também.

Chathura Kulasinghe

May 06, 2022

5

We liked every single thing about this hotel, especially the lovely staff. I must say without a single doubt, this is the hotel with the best staff in the UK that we have ever visited.The cleanliness of the room is 10/10! The location is very convenient and relaxing. It took less than 40 minutes to drive to all the highlights of the Peak District.The food was excellent too. The breakfast and the dinner were the best in quality and taste. We have been to many spa hotels in the UK and we had at least a single thing to complain about food, cleanliness or waiting time to get the room ready etc. But we don't have a single thing to complain about this hotel!We visited as a family of four with two kids (a 4-month-old son and a 4-year-old daughter). The staff members were very kind to them and my daughter loved the staff members. She still reminds them even after we came home.We spent 2 days here and everything was consistently excellent! I would highly recommend this hotel to anyone and hope to visit this place on another day too. Nos gustó todo sobre este hotel, especialmente el personal encantador. Debo decir sin lugar a dudas que este es el hotel con el mejor personal del Reino Unido que hemos visitado.La limpieza de la habitación es 10/10! La ubicación es muy conveniente y relajante. Tardó menos de 40 minutos en llegar a todos los puntos destacados de Peak District.La comida también fue excelente. El desayuno y la cena fueron los mejores en calidad y sabor. Hemos estado en muchos hoteles con spa en el Reino Unido y tuvimos al menos una sola cosa de la que quejarnos sobre la comida, la limpieza o el tiempo de espera para preparar la habitación, etc. ¡Pero no tenemos una sola cosa de la que quejarnos de este hotel!Visitamos como una familia de cuatro con dos hijos (un hijo de 4 meses y una hija de 4 años). Los miembros del personal fueron muy amables con ellos y mi hija amaba a los miembros del personal. Ella todavía les recuerda incluso después de que volvimos a casa.¡Pasamos 2 días aquí y todo fue consistentemente excelente! Recomiendo encarecidamente este hotel a cualquiera y espero visitar este lugar otro día también.

Chathura Kulasinghe

Apr 27, 2022

5

We liked every single thing about this hotel, especially the lovely staff. I must say without a single doubt, this is the hotel with the best staff in the UK that we have ever visited. The cleanliness of the room is 10/10! The location is very convenient and relaxing. It took less than 40 minutes to drive to all the highlights of the Peak District. The food was excellent too. The breakfast and the dinner were the best in quality and taste. We have been to many spa hotels in the UK and we had at least a single thing to complain about food, cleanliness or waiting time to get the room ready etc. But we don't have a single thing to complain about this hotel! We visited as a family of four with two kids (a 4-month-old son and a 4-year-old daughter). The staff members were very kind to them and my daughter loved the staff members. She still reminds them even after we came home. We spent 2 days here and everything was consistently excellent! I would highly recommend this hotel to anyone and hope to visit this place on another day too.

Ma Ángeles Martín Martín

Dec 06, 2018

4

Un lugar genial tranquilo y bonito

Voyage07138429017

a frezing cold and noisy night

1

I would not recommend this hotel to anyone, the other guest made so much noise between 12-3 am it felt like a student hall of residence. The room was not heated and the bathroom window was blowing...

steveg717

Nice hotel

4

Stayed Sunday night, it was very quiet. Very nice evening meal, it was a pity that the spa was out of order as that was the reason for our visit, still it was a good night. Very good breakfast Monday...

beth1uk

spa day

1

after eventually getting booked in which took 45 minutes, we were handed a robe and towel, no slippers ? We had to ask why and was told they had been no delivery. A notice on desk explained the sauna...

B2077AWamandah

Not so relaxing break!

1

We booked the hotel for its surroundings and hotel spa wanting something relaxing as a busy couple getting away is so important. However the party that was being hosted at the hotel was so loud we...

dclaxton40

DONT

2

Arrived on Thursday to a freezing cold hotel. The rooms were cold and the public areas were freezing for the 2 days stay. The cards to get into the room stopped working and we were continually...

Resort801165

Good Location with friendly & helpful staff.

4

We spent two nights here and our "Prestige double room" was upgraded for us to a suite (for no apparent reason). This was a large spacious bedroom with the advantage of a balcony to overlook the...

Mercure Sheffield Kenwood Hall & Spa, Sheffield

Mercure Sheffield Kenwood Hall & Spa

Price & Availability

Select your room

Classic Room, 1 Double Bed ·

Classic Room, 2 Twin Beds ·

Classic Room - 1 Double Bed ·

Classic Room - 2 Single Beds ·

Classic Room - 1 Double Bed Non Refundable ·

Classic Room - 2 Single Beds Non Refundable ·

Classic Room, 1 Double Bed ·

Classic Room, 2 Twin Beds ·

Privilege, Room, 1 Double Bed ·

Family Room, 2 Double Beds (Superior) ·

Superior Room, Ideal For Family - 2 Double Beds ·

Privilege Room - 1 Double Bed ·

Classic Room - 1 Double Bed ·

Classic Room - 2 Single Beds ·

Family Room, 2 Double Beds (Superior) ·

Privilege, Room, 1 Double Bed ·

Classic Room - 1 Double Bed Non Refundable ·

Classic Room - 2 Single Beds Non Refundable ·

Superior Room, Ideal For Family - 2 Double Beds Non Refundable ·

Privilege Room - 1 Double Bed Non Refundable ·

Superior Room, Ideal For Family - 2 Double Beds ·

Privilege Room - 1 Double Bed ·

Superior Room, Ideal For Family - 2 Double Beds Non Refundable ·

Privilege Room - 1 Double Bed Non Refundable ·

Junior Suite, Private Patio Or Balcony - 1 King Bed ·

Junior Suite, Private Patio Or Balcony - 1 King Bed Non Refundable ·

Junior Suite, Private Patio Or Balcony - 1 King Bed ·

Junior Suite, Private Patio Or Balcony - 1 King Bed Non Refundable ·

Overall

Customers Review

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Mercure Sheffield Kenwood Hall & Spa, Sheffield

Mercure Sheffield Kenwood Hall & Spa

Price & Availability

Travelers

Select your room

Classic Room, 1 Double Bed ·

Classic Room, 2 Twin Beds ·

Classic Room - 1 Double Bed ·

Classic Room - 2 Single Beds ·

Classic Room - 1 Double Bed Non Refundable ·

Classic Room - 2 Single Beds Non Refundable ·

Classic Room, 1 Double Bed ·

Classic Room, 2 Twin Beds ·

Privilege, Room, 1 Double Bed ·

Family Room, 2 Double Beds (Superior) ·

Superior Room, Ideal For Family - 2 Double Beds ·

Privilege Room - 1 Double Bed ·

Classic Room - 1 Double Bed ·

Classic Room - 2 Single Beds ·

Family Room, 2 Double Beds (Superior) ·

Privilege, Room, 1 Double Bed ·

Classic Room - 1 Double Bed Non Refundable ·

Classic Room - 2 Single Beds Non Refundable ·

Superior Room, Ideal For Family - 2 Double Beds Non Refundable ·

Privilege Room - 1 Double Bed Non Refundable ·

Superior Room, Ideal For Family - 2 Double Beds ·

Privilege Room - 1 Double Bed ·

Superior Room, Ideal For Family - 2 Double Beds Non Refundable ·

Privilege Room - 1 Double Bed Non Refundable ·

Junior Suite, Private Patio Or Balcony - 1 King Bed ·

Junior Suite, Private Patio Or Balcony - 1 King Bed Non Refundable ·

Junior Suite, Private Patio Or Balcony - 1 King Bed ·

Junior Suite, Private Patio Or Balcony - 1 King Bed Non Refundable ·

Overall

Customers Review

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