“More than anything, I enjoyed the people, friendly service and grounds of this resort. The rooms left a lot to be desired for a 5 star resort. The floors in our room looked unclean upon check in and sure enough, there was quite a bit of dirt if one wanted to walk barefoot on the floor. The views from our room was nice, we had an ocean facing room which made for incredible views each day. Would I stay here again? I'm highly doubtful because the resort did not live up to my expectations of a 5 star resort but the staff and the beautiful grounds made up for all the short comings I experienced. The jerk chicken cart each night made for an additional perk for the trip. They certainly do not go lightly on the alcohol which was nice. That's one difference I noticed with this resort when compared to other resorts I've stayed. The alcohol was rather generously given here. In my opinion, this resort was lacking in a variety of daytime activities but if one has their own agenda or is only looking to relax by the pool or beach while drinking, then that's not an issue. The restaurants were mostly underwhelming in their offerings except for the buffet style restaurants, El Patio and World Cafe which had a plethora of tasty options to choose from. Good experience overall but will likely not be coming back and will try other resorts if in the area again.”

“Our stay and room were beautiful. The room was clean and the resort felt safe even during the Covid pandemic. We had an amazing time, but none of this equals the experience we had with our entertainment staffer, Chad and our Outside Stage server, Ash! These two are very valuable employees and Secrets should do whatever it takes to ensure that they never leave! They are such an amazing asset to your organization and they made our trip so much more enjoyable and memorable. They were professional, personable, fun, and they made us feel like family! We will keep in touch with them...and definitely look for them when we return! They will be the reason we return! They made us laugh, they made us feel special and they took great care of us. Thank you CHAD and ASH for making our much needed and long awaited vacation more than we could have imagined! You two are pros!”