Wyndham Grand Orlando Resort Bonnet Creek
14651 Chelonia Parkway, Near Disney's Typhoon Lagoon Water Park, Orlando, FL 32821, United States
Rating
4.5
Travelers Choice
2021
Price Level
$$$
Rooms
400
Pets
Yes
from
JPY 366,844.15
25
Jan
Wyndham Grand Orlando Resort Bonnet Creek, Orlando
Wyndham Grand Orlando Resort Bonnet Creek
Award-winning hospitality in a spectacular setting, minutes from the magic of Disney. Experience sophisticated charm and Mediterranean-inspired comfort while exploring the world’s most renowned theme parks, championship golf courses, and exciting attractions, only minutes away. Located within the Walt Disney World® gates and surrounded by 500 pristine acres of woodlands, our idyllic AAA Four-Diamond-rated resort offers upscale amenities, stellar service, and distinctive dining in a unique lakeside setting. Our 400 spacious guest rooms and suites—some with bunk beds, private balconies, and views of Disney World—are appointed with modern conveniences tailored to both the leisure and business traveler. Come stay, play and unwind your way.
Price & Availability
Select your room
Deluxe Room ·
Room Only
21% discount
Non Refundable
Standard Room ·
Room Only
21% discount
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.5
2126 reviews
5
3896
4
1640
3
743
2
265
1
185
Customers Review
Location 5
Cleanliness 4.6
Comfort 4.6
Neighborhood 4.6
Amenities 4.5
Condition 4.6
Recomendation 85.2%
“This place was amazing. The activities and amenities are entirely as advertised. The rooms are great, the facility is clean, the entire grounds are gorgeous. The staff is entirely courteous, plus helpful. It's as if they place staff members where thier personalities are most fit. Even the shuttle driver was entirely polite and courteous. I'm going to look into the vacation club options/timeshare options. My entire family would like to experience that over and over again.”
— Bonnie R Aylor
“Everything about the hotel was great, except for my check in experience. I will not name the person that checked me in, but he turned what would have been a 5 star experience, into a 2 star. My family and I arrive at the hotel a little after 10pm straight form the airport. I reserved the room online about a week ago prior to my stay. When looking for rooms there was no option for a room with a balcony, so I called the hotel and spoke to a lovely lady who told me they were going to do everything possible to designate a room with a balcony for the duration of my stay, I was not asked to pay more for the room, I was simply and kindly told they were going to do their best. Upon checking in, they front desk guy was rude from the beginning. No welcome, no warmth, nothing that you can expect from a front desk/check in. He started the check in process and rapidly asked for my ID. After I made the comment about the room with the balcony, his immediate response was, rooms with balcony cost more, and the are reserved for people that actually paid for it. I was in shock after I had heard his response, but stayed calmed and explained that I had called when making the reservation, I explained that the website did not have the choice available, and told him that I had spoken to a lovely lady, and I told him what she had told me. At this point I no longer cared for the balcony, but wanted to clear the fact that I was never told or given the choice to pay more, otherwise I would have done it, His response was that the person I had spoken to was wrong and he went ahead to repeat that those rooms are reserved for people that paid for it. In my opinion, the check in experience is the first impression guest or in my case families receive from any hotel, and this person ruined our experience. I also asked him if there was a restaurant opened as we were hungry and he pointed out to one side of the hotel as if he didn't care and just wanted to get it over with. There was no line of other guests behind me so he had no reason to be in a rush. To top it all off, I traveled with my 7 month old daughter, I asked him for a pack and play, he did tell me they had them available, but we never received it. I had to call the day after, spoke to another person and they sent it within 5 minutes to our room. Aside from the terrible check in experience, I do have to say the rest of the staff was very friendly, the hotel is very clean, they do provide shuttle to Disney parks which is good and on time. My son really enjoyed the pool, the pool staff was great and so was the staff at the coffee shop. The room are quiet and clean.”
— Felipe Quiroz
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