Experience Luxury at Wyndham Grand Orlando Resort Bonnet Creek

Charm Stone

Jun 17, 2022

5

We love this hotel. It is an excellent location located close to Disney and Disney Springs area. The many pools that you can take advantage of are incredible. There are lazy rivers, slides and kiddie splash areas, along with quite a few regular pool areas. This is a great resort for families. The restaurants are good value and quite simply you never have to leave. It has everything you need right there. There are shuttle buses to take you to Disney Parks or Disney Springs. We didn't take advantage. We drove to Disney Springs. Every employee we came in contact with was extremely professional and friendly. Don't hesitate to visit. We have been twice and will definitely visit again

Rivera’s Family

May 29, 2022

5

We are locals from Orlando and have stayed at plenty resorts around the area but NONE have been like this resort. Everything and when I say everything I mean EVERYTHING was so clean Pool side, lake side, bathrooms ect. The staff was super friendly especially Kelly at check in she was such a sweetheart and explained all the amenities as well as recommended the main restaurant which we did took her advise and went food was amazing. We will definitely be back !

Josef Jimenez

May 22, 2022

5

The view of the room was a disaster, 3 floor should not have that price. the pools too fenced. But impeccable cleanliness and spectacular customer service. excellent location

Felipe Quiroz

May 05, 2022

2

Everything about the hotel was great, except for my check in experience. I will not name the person that checked me in, but he turned what would have been a 5 star experience, into a 2 star. My family and I arrive at the hotel a little after 10pm straight form the airport. I reserved the room online about a week ago prior to my stay. When looking for rooms there was no option for a room with a balcony, so I called the hotel and spoke to a lovely lady who told me they were going to do everything possible to designate a room with a balcony for the duration of my stay, I was not asked to pay more for the room, I was simply and kindly told they were going to do their best. Upon checking in, they front desk guy was rude from the beginning. No welcome, no warmth, nothing that you can expect from a front desk/check in. He started the check in process and rapidly asked for my ID. After I made the comment about the room with the balcony, his immediate response was, rooms with balcony cost more, and the are reserved for people that actually paid for it. I was in shock after I had heard his response, but stayed calmed and explained that I had called when making the reservation, I explained that the website did not have the choice available, and told him that I had spoken to a lovely lady, and I told him what she had told me. At this point I no longer cared for the balcony, but wanted to clear the fact that I was never told or given the choice to pay more, otherwise I would have done it, His response was that the person I had spoken to was wrong and he went ahead to repeat that those rooms are reserved for people that paid for it. In my opinion, the check in experience is the first impression guest or in my case families receive from any hotel, and this person ruined our experience. I also asked him if there was a restaurant opened as we were hungry and he pointed out to one side of the hotel as if he didn't care and just wanted to get it over with. There was no line of other guests behind me so he had no reason to be in a rush. To top it all off, I traveled with my 7 month old daughter, I asked him for a pack and play, he did tell me they had them available, but we never received it. I had to call the day after, spoke to another person and they sent it within 5 minutes to our room. Aside from the terrible check in experience, I do have to say the rest of the staff was very friendly, the hotel is very clean, they do provide shuttle to Disney parks which is good and on time. My son really enjoyed the pool, the pool staff was great and so was the staff at the coffee shop. The room are quiet and clean.

Casper lastname

Sep 13, 2021

5

Good amenities and location. What stood out to me was the excellent customer service. Special thanks to Yasmin at the valet for making our experience. Very helpful and caring. Will certainly be coming back. The world needs more professional and warm people

Rich Gumpert

Sep 07, 2021

5

Beautiful resort. Perfect cleanliness, comfortable rooms. Excellent location. Great staff (from the front desk, to the pool staff, to the poolside bar). Food was very good. Pools were awesome. Would gladly stay here again. They are usually fully booked for a reason. Edit to add: loved this place so much that I would book future trips around staying here. Definitely my favorite place to stay in Orlando.

Elana Turner

Aug 04, 2021

5

From Amanda and Jeff at the front desk to John at Starbucks to Cole, Luke and Max; the best Valet Team in Orlando to Deb at Blue Harmony Spa; my stay at Wyndham Grand Orlando Resort Bonnet Creek did not disappoint. Orlando has a lot of great hotels. I've enjoyed staying at several of them; but I highly recommend this one for your next stay!

Bonnie R Aylor

Jun 18, 2021

5

This place was amazing. The activities and amenities are entirely as advertised. The rooms are great, the facility is clean, the entire grounds are gorgeous. The staff is entirely courteous, plus helpful. It's as if they place staff members where thier personalities are most fit. Even the shuttle driver was entirely polite and courteous. I'm going to look into the vacation club options/timeshare options. My entire family would like to experience that over and over again.

James Duckworth

Sep 19, 2020

4

Kitchen hot water had low pressure and took 5 minutes to heat up

Meg K

Our Fav Vacation Spot!

5

This was our second visit to the Wyndham Grand Resort. We were so WOWED by our first visit that it was our #1 choice when we booked again for our Disney Vacation. The staff, the location, the food...

Mobile50637618317

Great business trip

5

The hotel is very nice and everyone was very pleasant and helpful. The pricing at the restaurants were all a little high, but that is what you find visiting Orlando. Beautiful hotel that we hope to...

K7090ULjeanh

GREAT PLACE TO SOAK UP SUN AND RELAX

5

Enjoying our extended stay here at WYNDHAM BONNET CREEK right on the Disney property in Florida. So many things to do and outstanding, convenient, restaurants!! Also, you will just love floating...

LabaCrew

Great place to stay with kids when in Orlando!

5

We have now stayed at the Wyndham Grand Orlando Bonnet Creek FOUR times. Every time we have a great experience. The service is exceptional, the resort is clean and there is plenty to do for kids...

P8888EIsamanthab

Do not stay here if you want to go to Disney!

1

My husband and I stayed here for our honeymoon for Disney since it says it is a gateway resort with a âshuttleâ The shuttle runs from the parks 2 times a day and the last one leaves before park...

liudmilaartiles

Excellent hotel

5

Excellent service, very clean, beautiful decorated, big rooms, very family orientes, has a large lake to walk and many amenities for kids. Staff very friendly, breakfast on site really good. Loved...

Wyndham Grand Orlando Resort Bonnet Creek, Orlando

Wyndham Grand Orlando Resort Bonnet Creek

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